Privacy Policy - Customers
Last updated: August 2026
DrivewayJuice ("DrivewayJuice," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit www.drivewayjuice.com (the "Site"), request a quote, or book a service.
1. Information We Collect
a) Information You Provide Directly When you request a quote or book a service, we may collect:
- Your name, email address, and phone number
- Your property address and approximate area size
- Service type selected (e.g., sealcoating, epoxy) and job details
- Any additional information you provide during booking or communication with us
b) Information Collected Automatically When you browse the Site, we and our service providers may automatically collect:
- IP address and approximate location
- Browser type and device information
- Pages viewed, time spent on the Site, and interactions with the quote tool
c) Property and Satellite Imagery Data To generate a precise quote, we use satellite or aerial imagery and mapping data associated with the property address you provide, in order to estimate area size and site conditions.
d) Photos We or our service providers may capture before-and-after photos of your property in connection with completed work.
2. How We Use Your Information
We use the information we collect to:
- Generate estimated and precise quotes for your project;
- Schedule and coordinate service, including matching your job to a local provider where applicable;
- Communicate with you by text, email, or phone about your quote, booking, and service status;
- Process payments for booked services;
- Improve the accuracy of our quoting tools and the quality of our services;
- Send marketing communications where permitted, and in accordance with your preferences;
- Detect, investigate, and prevent fraud or abuse;
- Comply with legal obligations.
3. Legal Bases for Processing (EEA/UK Users)
Where applicable data protection law requires it, we process your personal data on the following legal bases: your consent, the necessity of processing to perform a contract with you (e.g., providing your quote and service), our legitimate interests in operating and improving our business, and compliance with legal obligations.
4. How We Share Your Information
We do not sell your personal information. We may share information with:
- Local service providers, where your job is matched to an independent provider, including your name, contact details, address, and job details necessary to complete the work;
- Service providers (vendors), such as hosting, mapping/satellite imagery, payment processing, SMS/text messaging, analytics, and marketing vendors, who process data on our behalf;
- Advertising and tracking partners, to measure Site activity and marketing performance, as described in our Cookies Policy;
- Legal and regulatory authorities, where required by law, or to protect the rights, safety, and property of DrivewayJuice, our users, or others;
- Successors, in connection with a merger, acquisition, financing, or sale of assets, subject to standard confidentiality protections.
5. Cookies and Tracking Technologies
The Site uses cookies and similar tracking technologies, including performance/analytics cookies, marketing and lead-tracking cookies, functional cookies, and consent-management cookies. For details, please see our Cookies Policy.
6. Data Retention
We retain personal information for as long as necessary to provide your quote and service, maintain job and payment records, comply with legal and accounting obligations, resolve disputes, and enforce our agreements.
7. Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you;
- Correct inaccurate or incomplete information;
- Request deletion of your personal information;
- Object to or restrict certain processing of your information;
- Withdraw consent where processing is based on consent;
- Request portability of your data;
- Opt out of the sale or sharing of personal information for targeted advertising, where applicable (e.g., under U.S. state privacy laws such as the CCPA/CPRA).
To exercise any of these rights, please contact us using the details in Section 11 below. We may need to verify your identity before fulfilling certain requests.
8. Text Messaging
By providing your phone number, you consent to receive text messages from DrivewayJuice related to your quote, booking, and service updates. Message and data rates may apply. You may opt out of non-essential text communications at any time by following the instructions provided in the message or by contacting us.
9. Data Security
We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Children's Privacy
The Site is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete that information.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Email: team@drivewayjuice.com Website: www.drivewayjuice.com
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We will update the "Last updated" date above when changes are made, and, where required, we will provide additional notice of material changes.
